Website terms

The terms intended to govern access to and use of this website.

Controlled frontend draft · legal, identity and operational review required before production publication.

Operator and contact

This website is presented by Phone Guys Limited (company number 13747280). The shared legal, compliance and policy contact is [email protected].

The current legal, returns and fulfilment address is Cowran Estate, Pennington, Nr. Ulverston, Cumbria, LA12 0JW, UK.

Public identity

Phone Guys Limited is an active private limited company registered in England and Wales.

Using the website

Use the website lawfully and do not attempt to bypass security, interfere with availability or access information you are not authorised to access.
Published information is provided in good faith, but product, service, availability and capability information may change and should be confirmed before a material decision.
Links to other websites are provided for convenience; the operator does not control their content or policies.

Phone Guys services

This website describes business phones, mobile, connectivity, networks, Wi-Fi, managed technology, support and related services. A website description, enquiry or quotation does not by itself create a customer service contract.

Hosted voice, connectivity, mobile, equipment, managed IT, CCTV, monitoring, portal, billing and support arrangements may be governed by separate customer terms and service schedules. Those documents must identify the actual service, dependencies, charges, response arrangements and customer responsibilities.

The public website does not promise emergency response, uninterrupted availability or a person watching cameras continuously unless that commitment is expressly included in an approved customer agreement.

Phone Guys operational documents

Customer service, support and service-level terms.
CCTV, monitoring, equipment and site-access schedules where applicable.
Portal, billing, payment, data-processing and subprocessor terms when those systems are active.

Liability and governing law

Nothing in these terms excludes or limits liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

Subject to mandatory consumer protections, these terms are intended to be governed by the law of England and Wales and disputes are intended to be dealt with by the courts of England and Wales.