Compliance and standards

The Phone Guys public compliance index, separating established website notices from the current operational policy library.

Operator and contact

This website is presented by Phone Guys Limited (company number 13747280). The shared legal, compliance and policy contact is [email protected].

The current legal, returns and fulfilment address is Cowran Estate, Pennington, Nr. Ulverston, Cumbria, LA12 0JW, UK.

Public identity

Phone Guys Limited is an active private limited company registered in England and Wales.

Established website notices

Legal information, privacy, cookies, website terms, service terms, accessibility, complaints and CCTV information remain separate factual notices. A new operational policy does not replace a contract, customer schedule or privacy notice.

Current operational policies

Seven version 1 policies were approved and became effective on 17 October 2026. They do not claim historic adoption, certification, completed audits or evidence beyond the commitments they contain.

Health and safety
Equality, diversity and respectful work
Environment and responsible waste
Ethical business and anti-bribery
Safeguarding and site conduct
Service quality and complaints
Information security and data protection

Policy library

The current policy text, document controls and verified approved PDF downloads are available at phoneguys.uk/policies.