Returns, cancellations and refunds

This route is reserved for any site that later sells products or accepts refundable bookings.

Operator and contact

This website is presented by Phone Guys Limited (company number 13747280). The shared legal, compliance and policy contact is [email protected].

The current legal, returns and fulfilment address is Cowran Estate, Pennington, Nr. Ulverston, Cumbria, LA12 0JW, UK.

Public identity

Phone Guys Limited is an active private limited company registered in England and Wales.

Before returning anything

No product return process is currently published for Phone Guys. Contact [email protected] before sending anything.

Consumer rights

Where consumer cancellation rights apply, the final process will explain the cancellation period, return condition, exclusions, refund timing and who pays return postage. Faulty, damaged or misdescribed goods will be handled under applicable statutory rights.

Refund route

Approved refunds will normally be sent using the original payment route unless the law or an agreed alternative requires otherwise. The final order system and customer communications will record the decision and timing.