Clear standards.
Easy to find.

One controlled place for current Phone Guys policies, public commitments and website governance.

Operational policies

The public assurance pack.

Each document has its own reference, version, approval date, review date and verified PDF download.

PG-HS-001 · version 1 · current

Health & safety

Great Britain; relevant local duty review required before work elsewhere

Read policy PG-ED-001 · version 1 · current

Equality & respectful work

Recruitment, employment, subcontracted work, customer service, business travel, online communication and conduct at client sites.

Read policy PG-EN-001 · version 1 · current

Environment & waste

Office work, travel, procurement, installation, maintenance and the handling or removal of equipment at customer sites.

Read policy PG-ET-001 · version 1 · current

Ethical business

Directors, workers, agents and subcontractors acting for Phone Guys in sales, tenders, purchasing, delivery and business relationships.

Read policy PG-SG-001 · version 1 · current

Safeguarding & conduct

Visits, surveys, installations, support and remote access that may affect children, adults at risk or other members of the public.

Read policy PG-SQ-001 · version 1 · current

Service quality

Enquiries, quotations, contracted services, installation, support, handover, complaints and corrective action.

Read policy PG-IS-001 · version 1 · current

Information security

Company and customer information handled through business systems, devices, support activity, site work, communications and approved suppliers.

Read policy

Website governance

The existing notices stay intact.

The policy library sits alongside the established legal, privacy, customer and accessibility pages. It does not replace customer-specific contracts, schedules or notices.