Managed IT services · complete support packages
Fully managed IT services, co-managed IT support and practical support packages for SMEs from Phone Guys.
The useful difference
Phone Guys can take responsibility for the day-to-day technology environment, work alongside an existing IT lead or manage an agreed part of the estate. The package is defined around what your organisation actually needs, with clear boundaries, escalation and a human route whenever it matters.
A complete outsourced support relationship for organisations that want one accountable team coordinating users, devices, Microsoft 365, networks, connectivity and the suppliers around them.
Extra capability for an internal IT person or team: additional service-desk capacity, specialist escalation and practical help with projects, sites and suppliers.
A clearly bounded package for Microsoft 365, users and devices, networks, Wi-Fi, communications or another agreed part of the environment when full outsourcing is not the right fit.
Everyday user issues can start remotely, with regional engineering and site attendance available where the situation needs hands-on investigation or installation work.
Practical administration for users, licences, devices, joiners, movers, leavers and permissions within the scope agreed for your organisation.
Agreed service health and infrastructure can be monitored, documented and escalated, while Phone Guys coordinates the circuit, platform or specialist supplier instead of leaving you between helpdesks.
Fully managed or co-managed
Remote and on-site support
Clear scope and accountable ownership
Bring us the real situation.